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Operations
Our Operations is the heart of our company. Every day we help people through financial difficulties. It’s not always easy, but it is always rewarding.
Our Operations team is dedicated to maintaining operational excellence. They manage workflows, ensure compliance, and allocate resources effectively. By implementing and optimizing processes, they streamline debt collection and improve customer service. They also handle new customer setups, uphold standard operating procedures, and collaborate with other departments to boost efficiency and enhance decision-making.
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Portfolio Investment
Our Portfolio Investment team manages and optimizes Alektum Group’s investment activities and financial asset exposure through portfolio analysis, transactional excellence, and monitorization of portfolio performance and investment exposure.
They ensure financial growth, profitability and stability by implementing effective investment strategies and aligning investment decisions with the company’s long-term financial goals.
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Solutions
Our Solutions team drives digital transformation by developing, implementing, and maintaining innovative solutions in collaboration with Sales and Operations. They identify areas where technology can enhance processes, efficiency, and customer experiences. By leveraging data management and business intelligence, they create competitive solutions, support decision-making, and drive revenue growth. They ensure the integration of cutting-edge digital tools and external applications to achieve our strategic goals.
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Technology & Development
Our Technology & Development team enhances service delivery by building a strong IT infrastructure and creating innovative software solutions. They manage and maintain our technology environment to ensure reliable and secure operations.
By developing custom software applications, they address specific business needs, improve processes, and deliver value. Collaborating closely with other departments, they integrate technology solutions that support the company’s strategic objectives.
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Corporate Law
Our Legal team provides comprehensive support and guidance to Alektum Group, ensuring adherence to regulations and managing legal risks. They draft, review, and negotiate contracts, address corporate governance issues, and offer strategic advice to support business operations and decision-making.
Working closely with other departments, they help mitigate risks, protect the company's interests, and oversee information security measures to safeguard sensitive data.
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Sales
Our Sales team drives sustainable revenue and business growth by acquiring new customers and nurturing long-term relationships with existing clients, all while focusing on profitability. They identify and capitalize on business opportunities, manage debt collection deals, and offer tailored value propositions.
Beyond debt collection, they provide valuable insights to help clients improve their customer retention rates. As trusted advisors, they offer guidance and thought leadership to address current business challenges, ensuring successful outcomes for our clients.
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Human Resources
Our HR team delivers business support by high-quality, effective and digitalized HR processes that support all markets, enhancing our brand as a professional and best-in-class employer. Ensure the continuous development of a high-performing culture to align Alektum Group with long-term organizational goals.
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Marketing & Communication
Our Marketing & Communications department defines and develops strategic positioning aligned with company goals. They drive purpose-driven communication and marketing across all channels, internally and externally, to elevate and cultivate a unified brand, market presence, and support sustainable growth. They safeguard and promote the company's reputation with key stakeholders, ensuring consistent, impactful messaging tailored to each group.
Championing corporate social responsibility and sustainability, they align our practices with societal values, promote financial literacy, and help people live within their means.
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Financial Control
Oversees financial health through robust accounting practices and strategic business control, ensuring optimal financial performance and growth for Alektum Group.